Privacy policy

Who we are

SPA FOR DOG provides private, one-on-one mobile dog grooming across South Bay Los Angeles. This website is our public marketing and intake site.

Questions about privacy can be sent through our Contact page. Existing clients may also use Existing Client Contact.

Information we collect

We collect information you choose to send us and limited technical data needed to run the site securely.

• Contact and consultation details: name, email, phone, ZIP, city, hound name, and message content
• Existing-client messages: scheduling topics, feedback, and related notes you submit
• Technical data: IP address, browser type, device information, and pages visited, as recorded by our servers and essential security tools
• Optional analytics data, only if you consent to non-essential cookies

How we use information

We use the information you provide to respond to inquiries, evaluate route availability, schedule care, improve the website, and protect the site from spam or abuse.

We do not sell personal information. We do not use consultation details for unrelated advertising lists.

Forms and communications

Consultation, contact, and existing-client forms post to our secure submission endpoints. We review submissions personally and follow up by email or phone when appropriate.

Please avoid including sensitive medical or financial details in free-text fields unless they are necessary for grooming safety.

Cookies and analytics

Essential cookies support security features such as form CSRF protection and session handling for the admin area.

Analytics or measurement tools load only after consent, when configured. You can reopen cookie preferences from the footer Cookie settings link.

See our Cookie policy for additional detail as it is finalized.

Sharing and processors

We may use trusted service providers for hosting, email delivery, security checks (such as Turnstile), and database infrastructure. Those providers process data only as needed to provide their services.

We may disclose information if required by law or to protect the safety, rights, or property of SPA FOR DOG, our clients, or others.

Retention

We keep inquiry and client-communication records only as long as needed to respond, provide services, meet legal obligations, or resolve disputes. Inactive marketing inquiries may be deleted or minimized over time.

Your choices and California rights

You may request access to, correction of, or deletion of personal information you have submitted through this site, subject to applicable law and legitimate business needs.

California residents may have additional rights under the CCPA/CPRA. We do not sell personal information. Use the Contact page to make a privacy request, and include enough detail for us to verify and respond.

Children

This website is intended for adults arranging grooming services for dogs. We do not knowingly collect personal information from children under 13.

Changes

We may update this policy as the site moves toward launch. Material changes will be reflected on this page with an updated date.